New post about the African-American fiction section in bookstores - Zer Netmouse — LiveJournal
New post about the African-American fiction section in bookstores|
As someone who used to work for Borders, I can say that issues like this are a constant debate. The same goes for the biography section--should there be a biography section at all, or should those books be shelved in the respective sections of their subjects (history, politics, entertainment, etc.). Usually the argument falls back to where the customer would naturally look for the book, and enough people ask for the biography section or the African-American fiction section that those sections are still around. Dual shelving is less likely to ever happen because it then requires someone to look in two (or more) places to find a particular book, which not only elevates customer frustration, but also store labor (and thus, costs).
I don't know as much about how the decision is actually made for which section to shelve it in, however, but I would guess that takes place in the conversation between the publisher and the buyer for the store. If that is the case, suggestions for shelving placement should probably be directed to the publisher as well, perhaps more so than voicing requests within the store, which can sometimes lose their luster once they make it up the chain to the person who has the power to make that decision.