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Zer Netmouse
June 30th, 2008
12:40 am

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Not going to get home tonight
I have had a very nice time at Apollocon. They have treated us very well, including arranging for us to have a hotel room tonight, seeing as how after a 5-hour delay Continental failed to have a flight crew to fly our plane to Detroit, and canceled that flight, and we just came back to the hotel. I don't know WHEN we're returning to Detroit. I didn't feel like standing in line for two hours to find out/argue about it.

I am never ever EVER flying on Continental again. I have never seen an airline do such a poor job of informing both its passengers and its ground staff as to what was going on, nor have I ever seen an airline fail to be able to rebook people off a canceled flight through associated airlines. So far as I know we're currently booked to go home Tuesday and calling Continental was no help in finding a better solution. They had flights going to Dallas tonight that had space and I'm pretty sure we could have gotten home from Dallas tomorrow but they wouldn't shift anyone from anywhere other than the Guest Services desks with those lines two hours long because so many flights were messed up or canceled.

Anyway, I have had my second warm Doubletree cookie of the weekend and I am going to bed. I will deal with the rest of it tomorrow.

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From:gerisullivan
Date:June 30th, 2008 05:15 am (UTC)
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Yipes!

Curiously enough, your post was right underneath dreamshark's post about AirTran stranding her adult son in Atlanta, saying they can't get him home for three days!

sethb is stuck in New York overnight. ybmcu ended up flying to Philly with plans to take the train from there after his 2:30pm flight from Dayton ended up turning into a 6:30pm flight that I can only now report finally left at 12:02 am. Once he made it to Philly, they found him on a seat on a plane so he didn't have to take the train after all. He's the luckiest one of the lot of you, if one can call that sort of travel headache "luck."

It sounds like a horrible day for air travel. This afternoon's thunderstorms had their intense moments, but didn't seem lasting enough to cause as much chaos as has been reported.

I had an experience similar to yours but with United in 2005. It was a holiday weekend, which limited their options, but the real problem was structural. Their procedures weren't working, and communication was badly broken, too.
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From:gerisullivan
Date:June 30th, 2008 05:16 am (UTC)
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P.S. Sleep well tonight and good luck tomorrow!

Good on ApolloCon.
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From:elizilla
Date:June 30th, 2008 05:46 am (UTC)
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Sounds like the adventures I had last year. My Friday night flight got canceled, along with everything else at the airport, due to a slush-storm in New England. Northwest's phones had a recording saying "Due to call volume please go to our website" and their website had a message saying "Can't rebook you, please call us on the phone." So I just went to a hotel. In the morning, the roads were clear and I went to the airport. I waited my two hours in line to find out that Northwest couldn't get me a flight home for almost a week. Then I went back to the Avis counter and rented a car to drop off at Detroit Metro. I was home twelve hours later.

Air travel is a mess. They can't reliably get us where we're going, on the promised schedule, without making our lives hell. Since the stranding and delaying is so frequent, I've adopted a strict policy of booking on nonstop flights only. That way it's a lot harder for them to strand me in random third cities where I have nowhere to go and nothing to do.
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From:tmc4242
Date:June 30th, 2008 05:31 am (UTC)
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Sorry to hear you're having travel difficulties, but I'm glad the ApolloCon folks were able to help out. Hopefully sorting things out on Monday won't be too traumatic.

I'm glad to hear you enjoyed yourself at ApolloCon. The folks that put it on are a really great bunch and it's one of my favorite area cons. I enjoyed your panels and the opportunities I had to visit with you over the weekend. Hope you make it back this way again one of these days.

If you find yourself in need of a laugh, try this link to Jonathan Coulton's music. There you'll find full length previews of "Skullcrusher Mountain", "Code Monkey", and "Re: Your Brains" - all of which are very very funny. "So Far, So Good" is another favorite of mine. Lots of really nice guitar work in that one.

Tomorrow I'll find the e-mail address for the person I mentioned who might have some SFOHA appropriate recordings and get that forwarded on to you. Assuming sleep makes me slightly less zombie like by then... :)

Good luck with all your endeavors, and I wish you a safe journey home.

Todd
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From:novapsyche
Date:June 30th, 2008 06:34 am (UTC)
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Wow, how craptacular. At least your weekend was a good one. I look forward to hearing about it. *sends good thoughts*
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From:encorecrazay
Date:June 30th, 2008 09:23 am (UTC)

Rule 240

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Read this - includes the failure to provide a flight crew - might get you home
sooner than Tuesday
http://airtravel.about.com/cs/delays/a/rule240.htm
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From:skzbrust
Date:June 30th, 2008 03:12 pm (UTC)
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Well, Feh! Hope they can get you home soon. But at least you aren't trapped in a city that's hot and muggy all the time.

Oh, wait, you are. Hrm.

Let me know if it seems like the day might get too awful, and we'll see if we can drive to Houston again and at least give you some company.

It was great to see you, and to have a chance to hang more with Brian.
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From:scottij
Date:June 30th, 2008 05:04 pm (UTC)
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Check out

http://www.elliott.org/help/

You are entitled to quite a bit of compensation from the airline for this, including the cost of your hotel room and possibly a full refund of your ticket.

You may have to sue in small claims court to get it, but just asking them directliy and letting them know you know your rights may be enough.

I'm sorry for your trouble. Good luck getting back to Detroit soon!
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From:knightlygoddess
Date:June 30th, 2008 07:03 pm (UTC)
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{hugs} I hope that you get back soon and safely.
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From:kyril
Date:July 1st, 2008 04:02 am (UTC)
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Glad you enjoyed the con. Hope you get back safely...and soon...and the airline should darned well cover that hotel stay.

Was there a lot of filk? Or were you not paying much attention to that side of things? I know back when I was going to Minicon I largely ignored it...then I went to DucKon recently and that was most of what caught my interest.
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