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Zer Netmouse
October 30th, 2007
11:50 am

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oh wise internets, pls can you answer my question?
I have windows xp on my machine. Last week while on the phone with AT&T regarding my (formerly SBC/Yahoo) internet service, I tried inserting the old SBC/Yahoo install disk. It popped open a window that failed to populate (remained empty) and otherwise seemed to demonstrate a failure to work, so I tried to shut down the program and, failing that, ejected the disk.

Now every time I turn the machine on, I get a pop-up from the "SBC Yahoo! Reboot Helper" that says "Please insert your SBC Yahoo! DSL Installer CD back into the CD tray."

I can try that but I seriously doubt it will work - I expect it to just hang again. Any ideas on how to make this message go away?

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From:sraun
Date:October 30th, 2007 04:12 pm (UTC)
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If you're comfortable with REGEDIT, the keys you need to look for are in HKLM | Software | Microsoft | Windows | Current Version | Run, RunOnce, RunOnceEx - check there and see if there's something that's obviously the Reboot Helper, and delete the key.
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From:mishamish
Date:October 30th, 2007 04:58 pm (UTC)
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I would say that, plus the oft over looked "Start >> Programs >> Startup"
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From:sraun
Date:October 30th, 2007 06:05 pm (UTC)
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True - but I'd be really surprised to see it there. I don't think I've ever seen a software install put a monitoring package there - I've seen very few packages that put anything in there, they all want to put their stuff in the Run key! That makes it more of a pain for the poor end-user to turn it off, dontchaknow.

Someone's video package - RealPlayer or Apple's QuickTime are the top two runners in my memory on this one, it might be both - checks the Run key every time you use it, to see if the companion quickstart/updater program is there. If it isn't, it adds it back in. Every time! I got so tired of it that I don't use either of them unless I'm forced to. Which means that there's a fair chunk of web video links (fewer since YouTube!) that I just don't watch.
From:(Anonymous)
Date:October 30th, 2007 07:00 pm (UTC)
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I've known atleast one version of Quicktime that will also re-assert itself as the default x player in your browser, even if you re-install the one you PREFER and set the option that *SHOULD* over-ride it. Had a client who wanted quicktime, but QT couldn't find the Codec to run WAVs, which is how he listened to his voicemail.

Bloody pain in my arse...
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From:dionysus1999
Date:October 30th, 2007 08:13 pm (UTC)
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I'm the same way, I hate it when someone else using my computer puts quicktime back on there.
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From:omnifarious
Date:October 30th, 2007 04:55 pm (UTC)
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Any advice I would give would likely be considered profoundly unhelpful as I'd just recommend you dump XP completely. :-)

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From:stardustgirl
Date:October 30th, 2007 06:55 pm (UTC)
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Same here. I was going to suggest a hammer and then a shopping excursion, but that's likely not too helpful either.
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From:spacecrab
Date:October 30th, 2007 11:21 pm (UTC)
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Click Start->Run Enter MSConfig and click OK. Go to the Startup Tab.
Locate the program that runs the SBC/Yahoo Reboot thing and remove the checkmark next to it. Then click OK.

Next time the computer boots, any de-selected program in the Startup list won't run on Windows Startup. You'll get a message that "MSConfig" has run, but there's an option in that popup to stop reminding you. After that there should be no popups.
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From:thatguychuck
Date:November 2nd, 2007 05:58 am (UTC)
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If it's not fixed already, ask me to take a look at it Saturday morning. Please give me coffee first.

I'll be leaving early. The first workshop starts at 10:00 am.

It shouldn't be all that hard, but I may dig for a while to figure it out. But certainly not before coffee. < grin >
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